Stock Valuation and Behavioral Finance Essay Example | Topics and Well Written Essays - 1500 words

stock Valuation and portal Finance - Essay ExampleFollowing formula is used to estimate the footing of the stock utilize dividend growth model Growth of the stock is calculated using the dividends paid by slip since 2008 and it is shown in the appendix 1. Discount rate is calculated using the CAPM equation which is as follows Rf = 4% Rm = 0.59% B = 0.078 So, using the above equations Re is found to be 3.9997% So, the footing of the stock using the values identified is 84.86 The current price of shargons of Shell is 2,246.5 however the estimated price is 84.86 which is well below. Price to bread (P/E) Ratio is the other technique used to estimate the price (Gitman, 2003). Price to earnings balance is the grocery store price of the company with the earnings per share. The higher value of P/E ratio shows that the investors are paid more(prenominal) for per unit of income they are getting from the share and it can be said that the stock is more expensive (McLaney, 2009). To es timate the price, earnings per share is taken from the annual report of Shell. Price 2,246.50 EPS 4.98 P/E Ratio 451.104 So the price is 2,246.50 and PE is 451.1. However, if the estimated price is considered to calculate the PE ratio then it is 17.04 P/E ratio of the company is very high and it indicates that the shares of Shell are very expensive. However important reasons for this would be that Shell is an important player in the market and investors are eyeing stocks of Shell for investing purpose, so with higher make the price of Shells stock is high. Part 2 Individual Investors and Sophisticated Investors There are different techniques and valuation methods that investors use to estimate the price of the stock and then make their investing decision. non all the techniques would give the same kind of results however these techniques are helpful in giving a signal or a hint to the investors. Investors nourish different aspects and factors to consider while making the inves tment decision. Investors have different socio-economic background, qualification, believe, emotions. Moreover, differences in race and age of investors also influence the investment decision and thereof the decision of one investor could differ from other investor and this has been the main role of behavior finance i.e. to define and talk over why people are not only concerned about the market decisions but they have their own perception and opinion and judgment as well while making the investment decision. Behavior finance has been defined as the study of how people understand and take actions on the financial schooling they have in making investment decisions (Simon, 1987). Every investor would like to earn higher return on his investment however he or she needs to define his or her risk tolerance level, goals of the investment and other factors that could influence the decision. Different investment and stock valuation techniques are used by investors and it is up to the inves tor to choose which technique he or she would like to use to make the investment decisions. Some would cull using PE ratio whereas others would like to use PEG ratio. Some would fancy going for Gordon Growth vex whereas others would like to analyse the previous price and identify the hi and low prices and believe that the stock price would go in the same way as in the last few years. Even after(prenominal) using different techniq

Strategies for Building Effective Relationships Assignment

Strategies for Building Effective Relationships - Assignment ExampleTherefore, in order to have a re square up offing strategy and to see it succeed, the company needs an internal reboot, rather than just a mere brand make-over. My endeavor shall be to ensure that past records of rough behavior or disagreements are erased from the working retrospection of peer coach-and-fours and subordinates. A new bewilder lead faces the brunt and dissatisfaction of employees left behind by the previous manager and my task would be to ensure that the interpersonal relationships amongst all these sections of the team are established. Here is a beat by step process of how we would go well-nigh it.Before we begin understanding how to go about rebuilding relationships within this company, it would be more important for us to understand why we need to do so. If the r dismantleues on the already launched products have been going down over the past three years, then even before we jut a new launch, we need a rehash of ethical and management practices to ferment back the unity and quality. Once all the employees of the company are on the same page, it becomes easy to plan a new launch and see it succeed, since every employee would collaborate and come up with ideas that the company benefits from. To check and correct product performance, we need to check the quality of products being released in the market, the audience niches tar amounted, and the market predictions. And to get all these things working, we need a great team.In my new position as a project manager in my uncles company, I am looking to follow a three-step approach to renewing the companys spirits and sales. Firstly, there needs to be a whole lot of synergetic exercises which cross out behavioral differences and make the team players more transparent to the existing problems or notches in the working of the different sections of the company. Secondly, we need an ultra-dynamic team that recognizes the risks, po tentials, and vulnerabilities.

Performance Measurement Research Paper Example | Topics and Well Written Essays - 5000 words

Performance Measurement - Research Paper vitrineJack Cohen, pioneer of Tesco, set up the organization in 1919 when he started to sell extra sign of the zodiac items in the eastern parts of London. The name Tesco was offset came on the horizon in 1924 while its first store was established in 1929. After thirteen years, Tesco turned out to be a restrict company in 1932. Cohen struggled very hard to establish and expand its business. By 1939, he succeeded in establishing much than 100 Tesco stores all over the United Kingdom (Tesco Stores Limited). Tesco had a steady pace till 1980 whereby it step by step declined, however, in 90s, the company took a fresh stance and set a goal to become the atomic number 63s top food outlet (Tesco, 2009). For this particular rationale it chose to widen its beas of operations all over the European countries even ventured into Asian emerging markets especially in Gulf and Central Asian States. In UK, It rapidly expanded its network from 500 to 250 0 grocery stores. In early 90s the entry of Tesco in Ireland was so aggressive that it purchased all the retail stores of Quinnworth, Stewart, and Crazy Prices. Today almost more than 8000 brands are being offered to the customers at all study stores across the globe. The brands include electronic items, fuel, cloth, books, furniture, household daily routine items, Internet services, DVDs, CDs, and some other brands. Tesco plc presently engages more than 500,000 individuals who belong to fourteen different countries (Hawkes, 2012). In 2009, Tescos income surpassed ?1 cardinal each week and it continued for the whole year (Microsoft, 2010). Presently its share cost is 427. 55p and is far more than its top rivals having a share price of 332. 40p (Tesco, 2009). In London stock market, the Tesco function with logo TSCO where it is besides part of FTSE 100 Index with revenue of ?64.539 billion and the net income of ?2.806 billion. The Balanced identity card is strategy achievement management tool. It has been observed that most companies fail to execute the strategy and to translate it at the lower level. The major cause of this failure is the complex strategy which the employees unable to determine at mass level. Sometimes tho that person understands and knows the pros and cons of the strategy that stool written or formulated it but even then at that place are cases that even formulator has no good idea to execute the strategy successfully. With the application of Balanced Scorecard the strategy approaches become more structured. It explains how one should make a systematic strategy for his or her organization, what situation should be taken account, and consequently this approach gives exciting results. Most famous 1000 index companies have implemented Balanced Scorecard in their organizations. The foremost necessity of a balanced scorecard is that it helps the companies to understand the strategy, and supports to measure and improve their performance s. Further routine jobs and everyday problems have no links with strategic objectives. These jobs, tasks, and problems are resolved and executed by the company but they dont contribute to the major goals. The innovation of Balanced Scorecard is different. It brings the top managers, CEOs, and investors to explain their strategies and goals. It links those goals to low level initiatives and line-level employees. It enables the

Influenza Vaccine During Pregnancy Research Paper

In grippeenza Vaccine During Pregnancy - Research Paper Exampleafter the first dose, whereas antecedently unvaccinated children below 9 years were recommended with two doses of vaccine, the priming dose as well as the booster dose. The adverse reaction observed in these individuals involves soreness, fever, malaise and Guillian- Barre Syndrome (GBS) (1/100,000) recipients, other adverse drug reports shroud nasal congestion, headache, myalgias or fever (Stinhoff et al, 2012). Pregnancy is a condition that affects immune system to a greater extent as a result woman becomes prone to the health hazards caused by the flu or other complicated condition such as pneumonia or respiratory distress. Further, these conditions may culminate into previous(p) labor or delivery of a preterm baby. Prevention of flu is therefore highly imperative. Vaccination as a preventive measure is a way to protect the fetus, infant stage. Childhood flu vaccines peck be provided at or after 6 months of age. Howe ver, vaccination during the maternity results in the formation of antibodies which be passed on to the developing fetus and hence a passive protection or immunity is provided to the fetus. This flu vaccine is prep ared from the inactivated virus while the nasal spray is prepared from the live virus which is contraindicated during pregnancy (Ayoub & Yazbak, 2006). Symptoms of Influenza Symptoms of grippe involve fever, myalgia, malaise, headache, fatigue, cough, sore throat, rhinitis etc. Such conditions could be assessed by execute viral culture and testing for the presence of viral antigen. Influenza virus possesses airborne transmitting and psyche to person contact. The virus possesses an pensiveness period of two days and there is an abrupt onset of these symptoms. Observations come apart that influenza is accompanied by the complications like... Influenza broadcasts potentially in the community and is capable of causing spread and intensity of illness of the patient. Th e virus is capable of changing its antigenic forms from 1918 to 2009. Human is the indirect host and is cognize that pig serves as a host for human as well as avian species. Its transmission is through droplet nuclei as well as body discharges. The virus invades the respiratory epithelium after the incubation duration of 1-7 days. A damage to epithelium we followed by the immune response. Characters displayed by the patients encompass fever, cough, sore throat, diarrhea, emetic followed by hospitalization. Vaccination against the devastating disease influenza is highly essential to prevent the development of complications, especially pneumonia in children. During pregnancy the immunity provided to the developing fetus is passive, it can prevent the fetus from influenza. Reports of teratogenic as well as carcinogenic implications of the condition have been observed. Although with research studies the success rate has augmented however a lot of controversies regarding the influenza vaccine are gaining prevalence. On one hand, the reports highlight the positive consequences of the influenza vaccine in preventing the disease condition while on the other hand there are reported the incidence to display the teratogenic as well as the carcinogenic impact of the influenza vaccine. Dreaded diseases like pH1N1 could be combated due to the administration of pH1N1 vaccination.

Corporate Social Responsibility in Mitsubishi Essay

Corporate Social Responsibility in Mitsubishi - Essay ExampleHowever, Kotler and downwind (2004) defined CSR as the commitment to improve community well-being by discretionary business practices and contributions of the unified resources (Kotler &Lee, 2004, p.3). In any case, the importance of CSR was established in the corporate world only at the origin of the twenty first century. Big companies realized that profit making is no more an easy task, if they survive to contribute something to the community in which it operates. Some companies have good track record of exhibiting their social accountability whereas some other companies are still neglect the needs of the community in which they operate. Mitsubishi fellowship is a reputed Japanese company as far as corporate social responsibility is concerned. The origin of Mitsubishi goes pole to 1870, when the founder, Yataro Iwasaki, started a shipping firm with deuce-ace aging steamships (Mitsubishi Origin, 2010). After Secon d World War, the original Mitsubishi Company disbanded to become separate independent companies as we witness today. The growth of Mitsubishi Company was along the growth of Japan. Whenever, Japanese economy faced troubles, Mitsubishi Organization also faced problems and vice versa. Mitsubishi selected London for opening its first foreign office in 1915 because of Japans better relationships with Britain at that time (Rudlin, 2000, p.8). Since then Mitsubishi opened many another(prenominal) international offices at different parts of the world. Mitsubishi International Corporation (MIC) conducts business in accordance with the three Corporate Principles established by its parent, Mitsubishi Corporation corporate responsibility to society, integrity and fairness, and international understanding through trade(Mitsubishi international corporation Corporate Social responsibility, n. d). Even though, Mitsubishi is contributing heavily to the communities in which it operates, thither ar e certain allegations also against them. This paper briefly analyses the case in favor and against Mitsubishi Company as far as corporate social responsibility is concerned. The case against Mitsubishi Robert Guest, British free-lance writer ground in Hiroshima who contributes business and other articles to The Far Eastern Economic Review and The Independent, has mentioned that an Indian Worker action against Mitsubishi citing racial discriminations. The plaintiff alleged that whereas Japanese employees at Mitsubishi are keep backn English-language lessons at company expense, and egg white staff are provided with the best Japanese-language teaching available, he has been given no assistance whatsoever in his efforts to learn the Japanese language(Guest, n. d). Racial discrimination is one of the major problems existing in the premise of most of the international companies. Globalization has brought many opportunities to the corporate companies to for international businesses how ever, most of the companies like Mitsubishi, try to give more preferences to their local workers even while operating in overseas countries. Such business practices testament always cause severe problems to a company if it decides to operate internationally. On 9 April 1996, the US relate Employment Opportunities Commission (EEOC) filed a class action lawsuit in federal court in Illinois against Mitsubishi Motor Manufacturing of America Inc which claimed that over 300

Why do people stay at ISS. (MA Human Resource Management) Essay

why do people closure at ISS. (MA Human Resource Management) - Essay ExampleEvidence of this leadership building at ISS is provided by The Finance Director (2010) to include what is referred to as a multi-local approach to management. The companion recognises the brilliance of providing localised service provision based on cultural needs. It suggests diversity as a charge for people development. The companys vision is to lead facility services globally by in the lead facility services locally (the-fianance-director.com, 2010, p.1). ISS is decentralised (uk.issworld.com, 2010), with the intention of using people as resources to improve company position. Instances of gradeing management philosophy is available throughout the organisations website as being transformational, defined as using charismatic personality, vision championing, and coaching as a new management philosophy (Endrissat, stamp & Meissner, 2005). In this sort of ideal environment that is people-focused, it wou ld appear, at first glance, that employees stay with ISS because of their devotion to local polish and people development.However, turnover in certain segments continues to increase, most noticeable in cleaning, security, landscaping, and other blue intoxicate business organization roles. Is there an ongoing problem with the manual(a) labour team that needs identification? Why are there no other areas of the business experiencing high turnover? This proposed research project seeks to identifyThe objectives chosen will provide information about whether there are cultural differences between manual and support role players that impact relationships or communications. The research intends to uncover what meaning the blue collar workers give to their job roles in relation to status, their family, or through self-analysis. In order to identify why people stay at ISS, it is first important to identify whey they might choose to leave in choose of other employment and see if these ide ntified needs are present in the manual worker

Investigate mobile phone hacking techniques Essay

Investigate mobile phone hacking techniques - Essay ExampleThe legitimacy of hacking smartphone is comprehensively hooked on the individual performing it. (Carlson)Modestly situate, mobile phone hacking come about when somebody else acquires access into your stall phone. Provisional on their intentions, the programmer may purely outlook the data stored on the thingumabob, airing your whereabouts or send communications to your associates in your designation. (Janssen)Smartphones get niftier day by day and more of us matter on them than ever. But there is a downside to our growing dependence on smartphones they have the likely to be even more perilous than laptops. Heres round about stuff you should non doMany of us are beginning to use our smartphones as computers and are keeping all kinds of data on these devices. To make stuff worse, this precarious company data is being retained on blabby devices.Protect personal files or photos on portable hard disks. Dont save them on a sm art phone device. Smart phones and PDAs are purely not very safe and sound. The improvement intention is driving malware developer in aggregate numbers to produce smartphone viruses. The main thing is that the vulnerability is not going away.If you find your mobile phone is auto-connected to (General Packet Radio Service) GPRS, then your mobile might be diseased with a Trojan horse that is directing your informations to other parties. If you find out this problem, disengage the device straightaway and install anti-virus software to eliminate the malware.Smart phones are useful and are on the heighten in acceptance. But for the reason that of the many APIs, users deficiency of safe keeping responsiveness, and the influential promise of financial advance, malware developers endure to create infections. The mainstream of todays smartphones malware do not present a substantial take a chance to consumers, but we cant let our safeguard down. At the moment, were in the premature platfo rms of what is prospective to

The increasing trend of childhood obesity Essay

The increasing propensity of childhood corpulency - Essay ExampleThis essay The increasing trend of childhood obesity outlines the risk of exposure of the obesity and its impact on the wellness. The increased prevalence of overweight along obesity leads to serious health issues. In other words, it can be stated that overweight along with obesity are the independent risk factors for the upsurge in morbidity as well as mortality throughout the livelihood cycle of an individual. Childhood obesity is linked with various health related complications which upsurges the premature illness risks and unconstipated death. The issue of obesity among the children is showing a growing trend and raising the concern of the humankind health as noted by Ebbeling et al. (2002). The issue of childhood obesity is gaining its importance in the public health care. In order to ensure healthy life style and to create awareness among the general public widespread awareness programs through television s, internet, and schools newsletters along with magazines of parenting are being executed. Various policies were and are being coordinated in the national priority lists. However the people are not sure regarding the effectiveness of the policies in order to combat the problem of childhood obesity. According to The Trustees of Princeton University childhood obesity is deciphered as social issue due to the influence of several factors including the environmental, biological along with behavioral. With the increasing trend of childhood obesity this is becoming one of the severe health challenges in the 21st century (Future of Children, 2006).

My Virtual Child Reflection Essay Example | Topics and Well Written Essays - 1000 words

My realistic Child Reflection - Essay ExampleMy Virtual Child Reflection Genes and the environment account for the increment of a human being. The two aspects are interrelated, and they affect both behavioral and physical maturation. The parents genes determine the limit of the childs physical characteristics such as hair color and strip down color, as well as behavioral traits. Bryan was no different, and his development was by large attributed to ancestral factors. At the age of two, Bryan had close to characteristics that were natural of me. Before enrolling him in a pre-school program, an early childhood specialist evaluated some of his cognitive and developmental skills. Bryan was hesitant in joining the separate of children, but later integrated into the group very well. He would handle challenging tasks with ease, and his problem-solving skills were exemplary. He similarly gave attention to the tasks assigned by the instructor. These skills were typical to me as a pare nt. As stated in the personality quiz, I was not comfortable with functional in groups of unfamiliar people but would enjoy with them later. I also had a strong focal point on things I did and thought of them before execution. The behaviors are alike and can only be attributed to genetic factors. His first-grade report card also shows that Bryan demonstrates strength in mathematical problem solving, spatial understanding, and speaking.Environmental factors also affected Bryans development. At the age of 16, Bryan developed a close teen relationship with his peers. upright like his peers, he gets a girlfriend, and they experience some regular breakups.

Dell creates global business sales operations to better serve Coursework

dingle creates global business gross sales operations to better serve customers - Coursework ExampleAmong the umteen companies that operate in the manufacturing sector now, the computer manufacturing companies like Dell Inc are making sizable impacts. The eventually few decades of the 20th century saw the emergence of sizable computer manufacturing companies, which first started manufacturing basic train Personal Computers. Now, these companies including Dell Inc. have expanded into the manufacturing of many computer cerebrate or information applied science related hardware, which are having applications in the various facets of human lives. Dell Inc was established in year 1984 by Michael Dell, originally under the comprise of PCs Limited. When he was a student at the University of Texas, Dell started selling IBM PC-compatible computers from an off-campus anteroom room at Dobie Center in Austin, Texas. The thing that made this computer different from the computers sold by o ther companies at that time was, it was manufactured or even assembled from various computer stock parts. Michael Dell, with the financial aid of external financing and technological know-how, then started manufacturing their own computers under the name Turbo PC. From that initial initiative, the union grew strongly even changing the name from PCs Limited to Dell Computer peck in 1988. Then in 2003, it re-branded to simply Dell Inc. to reflect its expansion beyond computer related products. Now, it designs, manufactures and sells personal computers, other computer and electronic related products. Although, Dell Inc. also sells products manufactured by deuce-ace part manufacturers like Televisions, it directly manufactures many computer related hardware in its various manufacturing facilities laid worldwide. In those manufacturing centers, Dell manufactures Desktops, Laptops, Servers, printers, ink cartridges, Mobile ph is and various other IT and electronics based components, making Dell Inc. one of the top manufacturing companies of the world. Organizational Structure Dell Inc. is a public limited company, as it went public in the year 1988 itself, with the selling of around 3.5 million company shares at rates of $8.50 a share. (Ireland, Hoskisson and Hitt 2008). Although, it operates as the pubic Limited conjunction in majority of the operations, in key markets like India, it operates as a personal limited company. That is, in United States and UK, it operates as a public company only, with the word Incorporation or Inc used in the end for US operations, while in UK, according to the United Kingdom Company Law, the abbreviation Plc is added to the company name. However, in other emerging markets like India, it operates as private entity, taking the name Dell Private India Ltd. Thus, Dells identity or sector depends on the market it operates. by and by going public only, Dell focused on large clients particularly large contracts from the government a gencies, thereby expanding and diversifying its organizational structure. When the company earned good profits in the years just before 1988, Dell Inc. thought going public can help generate sizable funds, which can be upgrade utilized to tap the opportunities available then. In 1988, Dell after becoming public added a sales force to serve the large customers and began selling to government agencies (Thompson et al. 2006, p.36). Headquartered in Round Rock, Texas, Dell is run by a board of directors consisting of nine people. Its founder

Midterm Essay Example | Topics and Well Written Essays - 750 words

Midterm - Essay ExampleThe governing of the Empire got an entry into chinaware through military conquest. Before the emergence of the empire, the entire expanse of Mongol, go againsts of North China, and Manchuria were led by Liao Dynasty. However, in 1125, the Jin Dynasty was formed it attacked and overthrew the Liao Dynasty thereby taking over control of all its former territory. It is this brief military inversion that saw the entry of the Mongol Empire in the modern day China. The empire linguistic rule in China was legendary and lasted over five centuries. This success story is attributed to a number of governance strategies that the leadership of the empire undertook. The modern day China was previously divided into both the northern part and the s egresshern, all of which had different leadership. After taking over the control of the north, the first ruler of the Jin Dynasty, Jurchens, set out to conquer the south and other parts of the East Asia thereby expanding her ter ritory. The dynasty ensured that it had a very effective military that was drawn from the society. The leadership of the empire paid close attention to the essence of military strength. At the time, the political relation of the world was reshaping, there were a lot of conquests and wars. These threatened to split a part very round territories. It is with this knowledge that the dynasty formed a very large indomitable army. With this, he was assured of the future of his acres (Craig 114). With safety of her populace well secured, the dynasty promoted peaceful coexistence among her subjects. The dynasty understood the role that religion played in the evolution of peace in a society. It thus accepted most of the religious faiths that were in existence in the region. This earned it acceptance from the common man who did not like his religion restructured. The dynasty also developed the spot service system. This guaranteed it of a very effective communication system. All these cou pled with clearly stipulated laws ensured that every prognosis of humanity in the region was catered for. The strong military monitored the region ensuring that law and order was maintained. Culture is neer static and ever since the early civilizations of man, people have always borrowed practices from other cultures that they deemed fit and assimilated them. The Chinese and the Nipponese interacted greatly during the Nara and Heian period. A lot of trade existed between the two regions at the time with more Japanese coming into China and vice versa. The Japanese borrowed a lot of cultural practices from the Chinese which they later on assimilated to run low their own. The Chinese were skilled in arts and imposture, the Japanese thus bought a lot of these products of art and craft such as baskets. As these interactions intensified, the Japanese also mastered the acts of creating substances from papyrus that was readily available in their region. To develop a brand of their own from these, they seamlessly incorporated the use of color and produced beautifully colored handicrafts that later became known as purely Japanese (Craig 241). Religious and other cultural practices such ceremonies were also emulated by the Japanese. Chinese were very religious and highly superstitious people. They prayed for guidance from their ancestors and offered sacrifices to them and other gods that they trusted. The Japanese adopted some of these religious practices besides other cultural and economic practices. The Chinese were known to be very up-and-coming

Business Case Coursework Example | Topics and Well Written Essays - 4750 words

Business Case - Coursework ExampleFirst, we discuss the appropriate nature of the topic, define its focus or scope, describe and explain the context in which the paper aims to answer the research doubtfulness and the peripheral questions that deal from the search for the answers, establish the rationale for the paper, and enumerate clearly the aims and objectives for the study.Like other observable facts of life, there argon two ways of knowing the purpose of a matter. One can observe and discover what that thing does, or if one knows how that thing came to be, that is, it was created by another rational person to whom we can talk, there is a simpler way to ask.After years of daily observation and questioning, it is this researchers common understanding that a business is an schmaltzy (something created or put together, as opposed to natural, that is, existing in nature) form of social organisation that fulfils leash of import goals it keeps the person who created it busy, it p rovides the same person some amount of income, and it provides a product or assistance that meets a need of a portion of society.At the start of the research study, this researcher considered these as the main purposes of a business, and as long as these purposes are met, the business becomes an ongoing and sustainable concern as the income generated allows the business to continue in existence. However, once any of these purposes is not met, either the business ceases to exist or a new business with a different set of purposes is created.This is the intellectual position of the researcher.The research question for this paper is a variation of the same theme what is the business of business What is the purpose of a

Does globalisation really benefit everybody, as many of its leading Essay

Does globalisation really returns everybody, as many of its lead advocates claim Illustrate your answer with reference to TWO empirical cases - Essay ExampleThis is term has existed since the middle 18th century, finding its way to the 21st century. That said one can see that globalization has benefit effects and disadvantages. The are not appealing to everyone as well as not benefiting all the multitude as the aspect is supposed to do. Therefore, globalization does not necessarily help everyone as many of its leadership advocates claim. This is a fact that is evident as the paper has illustrated below. That said the key players in this sector of globalization should see to it that this aspect benefits all of the people no matter the class that they belong to. Only hence will this aspect be embraced with everyone and all the changes that are brought by globalization will be veritable by all of the people, be it the rich, poor, young, old, sick, healthy just but to mention a few .Globalization macrocosm described as a process that involves international integration that arises from the interchange of a number of things, product, ideas, conception views among other features that involve culture, this makes it something that involves many if not all of the worlds population. Therefore, this aspect of globalization should be considered and looked into with the seriousness that it deserves. People would want to see their lives change for the better, and if globalization is a way through which that is expiration to be possible, then everyone opts to see the benefits and not only a few individuals belonging to a circumstance class of people. This paper discusses the cons and pros of globalization, putting into consideration to this question does globalization benefit everybody, as many of its in the lead advocates claim? This question will be answered and discussed in relation to the present global financial crisis as one of the empirical cases.During the p ast few years, steady proclamations have been made by the advocates of the economic

Review of evidence assignment Essay Example | Topics and Well Written Essays - 2250 words

Review of evidence assignment - Essay ExampleA thorough literature review provides a foundation on which to base new knowledge. For a clinical problem, such as OA, it would likely also be necessary to learn as much as possible just about the status quo of current procedures relating to the topic, and to review exist practice guidelines or protocols. Normally, researchers have their research critiqued by peers, consultants, or other reviewers to obtain substantive, clinical, or methodological feedback before implementing the plan (Cormack, 2000, 82-85). Moreover, an integrated and critical review of existing research and theory relevant to the topic should provide a solid rationale and evidence in favour of or against contemporary concepts, practice, or guidelines. The ultimate objective of any research is to undertake a systemic search and collection of data and to analyse and interpret them in order to verify or testify existing knowledge (Clarke, 2004, 100-102). Broadly these da ta can be classified into ii varieties, numeric and descriptive. Depending on the intended type of data, usually a research is designed into different types, and varieties of info whitethorn be revealed. However, irrespective of the type of methodology, critical and systemic review of research can serve two purposes. In that sense, critical reviews are both scientific research and the application of common sense. They serve to pose studies relevant to a particular question, to appraise and assess the eligibility of these studies, and to summarise them, using statistical techniques to combine their results, if executable and appropriate (Chinnock, Siegfried & Clarke, 2005, 367-369).Research methods are techniques used by researchers to structure a study through which information is gathered and analysed to answer the research question. The two alternative paradigms have strong implications for the research

The Social Internet Essay Example | Topics and Well Written Essays - 1750 words

The Social Internet - bear witness ExampleOne of the oldest institutions that we have used as a place of social gathering and fundamental interaction has been the church. While church membership has fallen slightly in recent years, the Internet has been a revitalisation for religious organizations. Mount Calvary Baptist Church in Greenville SC downloaded 80,000 Internet sermons last year from their spot (Hills, 2003). Many of these surfers would probably have never set foot inside a church. According to The Barna Group, by 2010 as many as 50 million Americans will rely on the Internet as their sole religious contact (as cited in Hills, 2003). Though the Internet has the power to move more volume toward religion, it is clearly moving them away from the church and away from the social setting that was important for conversation and local news in previous decades.Just as the Internet can deliver religion to the people, it besides has the capacity to deliver people to politics. Pol itical contributions, debate, and interaction have so atomic number 18d in recent years. The Internet has do vast quantities of in practiceation instantly available for anyone who cares to search for it and has the potential to create a new form of electronic democracy. Yet, with all this development available, it is still incumbent upon the user to seek it out, read it, and digest it. Polat (2005) suggests that we are suffering from information overload and says we ... may become dependent on others to evaluate the available information (p. 438).

Board of directors Essay Example for Free

identity card of directors EssayIntroduction This case study analysis describes surface-to-air missile Adams dilemma, whether or not to give a favorable recomm oddmentation to the board of directors for his shoplifter and former colleague Bud Wizer. Sam was told by integrated that Bud listed him as a personal and professional reference on his job application. This triggered emotional ferment in Sam because his friend was allegedly fired for inner harassment from his last position. Sams values and moral infrastructureards volition be tested during this analysis.Will Sam be loyal to his friend and say yes, or will he be loyal to hiscompany and assure what he thinks he k straights? I will use Professor Badaracco frame give, motions and test to analyze Sams dilemma and go forth passs for what he may say to the board of directors. I will start by using incertitude number one from Badaraccos framework, which way of proceeding will get me the best net-net consequences? In th is runner step we are asked to explore the pros and cons of Sams ethical dilemma to determine who will win, who will lose and at what cost. As I create my list I see that the risks are signifi give the bouncet.If Sam decides to tell corporate well-nighthe alleged Sexual Harassment learning about Bud and the information is not true or proven, corporate may view Sam in a disconfirming light. If he does not tell corporate and they find out later that he knew his reputation could be tarnished and the level of trust that corporate has for him now will decrease. If Bud is not given an opportunity to work it will have an effect on him and his family. The benefits could also be significant, if Bud is hired, the corporation could gain an not bad(p) employee, and Sam would have helped his friend get a job and even perhaps a bonus.It appears that the great benefits and least harm would be if Sam did not say anything. Sam does not know for surely if the act was committed and Bud said the victim came to apologize and she did not feel harassed. The next question is about goods of man-to-mans and groups that we cannot violate. In a democratic society, the legal requirements reflect the basic values of citizens so in that respect is an overlap between law and morality (Hosmer, 2011, p. 62). Everyone has the right to the truth and everyone also has the right to privacy. The board of directors has a right to know the truth inregards to the employees and Bud has a right to his privacy. If Sam mentions the alleged sexual harassment to the board of directors he may be in violation of Buds individual rights. The third question of what message do I want to send about what I stand for about ideals and principles going forward? While in this position, Sam is being observed to see how he handles any situation but especially one that involves ethics and morals. When the board of directors or Bud is disquisition of Sam he want to send the message that he wants to send is that h e has integrity.He is severe to do the right thing and would want others to know that. What will work in the world as it is? Sam could take a chance to be bold and not tell the board of directors about Buds alleged sexual harassment incident. He could take the risk and Bud could end up being the best employee on the staff. Badaracco gave three tests to help choose an effective solution. The first is the publisher test. As Sam doctors his way to the board room he has to decide whether or not to tell about the alleged incident and be ok with the decision that was made knowing that he has now gone public.He needs to make sure that this is the best possible choice. Sam needs to make sure that what he saying has merit. The sexual harassment charge has not been proven. Sam should consider how he would feel if someone had information on him that was hearsay and reported it someone of significance. Sam should ask himself at this point if it would be fair to mention this to the board of d irectors without having all of the facts. The last test is the obituary test, the right way of dealing with the issue. The dilemma, what should Sam do. There is not time to call Bud and have him blab with the board ofdirectors directly.He will need to buy more time because morally he cant give a recommendation without knowing all of the facts and he cant let his friend down without knowing all of the facts. He should give Sam a stellar recommendation based on his professional performance only. Sam does not have any facts of what happened and should not mould it up to the board however he should speak with his friend about the harassment case to snuff it the air. Reference Badaracco, J. L. , Jr. (2002). Defining moments A framework for moral decisions. Harvard Business School Faculty Seminar Series.Retrieved from http//cb. hbsp. harvard. edu Hatcher, D. , Sommers N. (2011). A writers reference (7th ed. ). Boston Bedford/St, Martins Hosmer, L. T. (2011). The Ethics of Management A Multidisciplinary Approach (7th ed. ). New York, N. Y. McGraw cumulus/Irwin. Chapters 1, 2, 3, and 4. Pauli, R. A. (2011). A question of loyalty A case study. Retrieved from University of Maryland University College, College Park, Graduate School of Management and engineering website http//tychong. umuc. edu/tycho/AMBA/610/1109/9042/conference/launchconferencing.

Original Writing Essay Example for Free

authoritative Writing EssayAs she lay there silently on her back, staring deeply into the heterogeneous tho excruciatingly dull pattern on the textured ceiling- as if it were a piece of fine, all overprice artwork, she let her thought processes wander over exhausted terrain. She thought of life-time, of death, of love, of hate, of god and everything along the way. What was it all for? She began to scratching a few notes down on a piece of paper in front of her. Her take heed began to flutter from one feeling to the next. Im reading all the time of hate and anger and frustration.Im hearing aught merely the pain of some other(prenominal)s. I see the agony of all nearly me. And I view matte up it, breathed it, been engulfed by it. I understand the need to vent, to get it all aside. But I receive now that I can no longer accept it. Blood is on the understandings of millions of innocent children, searching for an answer to this emptiness that harbours our death wish. We hold, in our hand, the power to steal but nothing is taken without payment. flag and take, live and let live. No harm done, no penalty. Even the most gentle of beings get judged by the hellion.This is no dragon, no giant this is a group, a society, a network. This monster is sacrificing the happiness of the innocent for suicide. This monster is killing off what may be our last chance. Children beaten down and left to bleed and to cry, they ar screaming but no one c bes, no one sees them. They are irrelevant, theses children are they are the children of you and yours and mickle you know. They are outcasts these children are. They are banned from beliefs of any sort of rebellion or belief in other gods. But these children need no god.These children worship themselves. They are good and are portrayed as evil, yet they are shunned and thrown away. Put on display for come ondow shoppers to point and stare and mock. These children are not different, they are not unique. The child ren are minions banned together to switch their freedom. They are slaves to the system. Their innocence is overlooked but ignorant bystanders and administrators. These children are against everything, against god, against the devil, against you, against me. They refuse to worship the nine inch nails of your so called Christ.You will never win The children will persevere. The children will run free. You will die someday. They will to. They know that in the end we are all alone and youve spent your lives convinced that there is always mortal looking out for you and your heresiarch children. These children know better than you. These children know fate. They know yours and you can sense it. They can smell the fear in your shattered voice. They can smell failure. The innocent children have a blood lust and a tear list I guess this means you will die.Too bad we couldnt save you from the innocent children they killed us too. We are locked inside our minds and we are rotting here now E verything dies she thought, but she still hadnt figured out how to truly live yet. Would her life come to an end before she even knew the answers to all of her questions? It seemed meaningless. Everything seemed that way lately. Her life had become a painful cycle of the same boring events, day later everlasting day. Her friends had begun to late detach themselves from her, and it made her question herself.Shed been gone for so long when she moved away, and her universe of discourse matt-up wonderful when she had returned to her home, and the mickle she had taken advantage of before. Theyd all seemed glad to see her, and shed never matte so important. She fell back into her circle of friends and remembered all that she had walked away from. She was happy again, and that was good. One day, it was interchangeable the world had shifted suddenly and everything changed. People stopped whistleing to her. They no longer came by at all droll hours of the night bearing gifts and happ y drug-induced smiles.Distancing them. Maybe they all finally came to the conclusion that they hadnt been missing much after all. People tend to romanticize things to a definite fault, and when they watch theyve set themselves up for disappointment, they dont always realize that they themselves are not the only ones being affected by their great epiphany. They somemultiplication forget the someone in the middle of it all, maybe even unintentionally, but without even thinking twice She asked herself what she possibly could have done to turn them away so suddenly. Was it just her character in general?Were some witless beings getting rushes of power by spreading dirty lies about her as their new form of shockable offence? Were they sick of her already? The fact that she found herself with so few people left to talk to wasnt what bothered her. It was the fact that she was entirely oblivious to the cause of all of this landfill that made her question herself over and over again. The more she thought about it, the wider the possibility grew that they had never really enjoyed her company in the first air it was all a terrible charade.She hated that she could be that person that people associated themselves with for mere lack of anything at all better to do. Was she that person that they all talked about in her absence, like she had seen them do to others in times passed? Did they avoid her when they saw her in the streets? Were they all two-faced after all? Again, her reasoning began to shift. She wanted no part in any kind of comradeship with a person too shallow to testify her to go away in person. She felt, she knew she was better off by herself. Somehow she felt more at ease in her own company anymore.Shed learned a lot about people in the years prior, and it sickened her to think about what humanity has come down to, how meaningless people have become. She honestly didnt mind not having friends. Of course friends are wonderful to have, but she had found th at she became more herself general she spent alone, and she liked that. She had come to the abrupt realization long ago that people really arent price much anymore definitely not worth wasting your days trying to change or analyze, or even hold a civil open conversation with, for that matter.And again, it all comes back around to the irrelevance of everything. Why had she just wasted her time thinking about these people that she doesnt even like to surround herself with anymore? Since shed returned, everything had changed so dramatically. Her friends were not the same people they had been three years ago, and they never would be again. She knew she could do nothing, and had accepted this fact, but it lingered painfully in the back of the bedlam of a mind she possessed. She wished for simpler times. She began to let her mind jump to other things.Shed tired herself of pondering anything even remotely think her connections with other people, and had come to the conclusion that she wa s indifferent on the matter. She really couldnt bring herself to care much anymore. If someone desired to speak with her, theyd approach her, and she would listen, but making any sort of an effort to please another person seemed ridiculous to her Meaningless. The past three hours had been meaningless, and so were the thoughts she had spent that time thinking. And now, so were the people that had raise these very thoughts.

Communications and media. Persuasive Message Essay Example for Free

Communications and media. Persuasive Message EssayThe importance of this letter is to familiarize our Supermarket, XYZ Supermarket Ltd, which has been active in the investment since 1990. Here at XYZ, we render introduced a State of the Art Bakery and wise methods of stigmatization farm products. In our Bakery, we be we are manufacturing new identify of products like breads, new designs of cakes that are customized to action the customers needs, Dairy products and other meat products. More so, we believe that great melodyes are not born, they are made, and this is why we give birth made XYZ as unmatchable of the outgo customer friendly venture that perplex real great reputation and connections to many customers needs and other organizations. We are happy to let you know we have established close relationship with leading clients distributed all across the cities and the neighboring countries. Since beginning, we have success in full provided customers with make up e ffective goods in our business that operates around the clock.XYZ also, offers other services like events planning and decorations such as wedding setups/parties , transport services to customers that purchases bulky goods bit delivering these goods to any customers location at little fee. We are guaranteed that our investment strategies remain the leading in these business environments. Part of this letter, you will find enclosed breeding pamphlets, muniments and brochures about us. Our services are offered after thorough considerations of our clients needs by charging normal fee.We are fully aware that you are interested in the same options of companys goods and services, and you must need magazine to think about. Through our great pleasure, we have stocked new range of products that we believe might best suit your needs. After meticulous field research and surveys, we came up with new products directly from new business people from the agricultural market, whereby, other produ cts are manufactured or blend within our business venture. As we are all aware, the Government has provided farms supplies, loan and other incentives to our farmers, and, therefore, agricultural production and improved greatly while new farm produce is getting to our existing markets. More so, new entrepreneurs are offering new products that we are stocking and, therefore, these products will be essential for you.The new ranges of farm produce are produced in new ways of farming especially the incorporation of technology in the farms. They are, therefore, of higher quality than the average ones already in other shelves. The new products are cost effective, fast moving goods that everyone is after, well packaged and more(prenominal) so, beneficial to our health especially in preventing and curing of common diseases. For instance, we are blending and manufacturing new range of breads from a wide variety of balanced protein, vitamin and vital fats collected from the new farm produce. These breads are so enriched you might be tempted to skip some meals for their balanced and satisfying characteristics. Their packaging is so modern and loving that everyone will be interested in looking or tasting. Brochures furnishing the details of each product have been enclosed with this letter. Being our esteemed customer, we would like to offer you a range of free products in our shelves in the lead the current stock runs out. We are workings with highly qualified staffs that assures every customer detail is handled and interpreted care of physically or through our business contacts 24/7.Please note that we are working with new top sales representative, Mr. George Brown, as a Business Manager and being a spring sales staff from Amazon Ventures Ltd in Paris. Mr. George has 21 years of experience in sales and market and was formally working in other great business companies like Virginia Green Garden, one of the largest importer and manufacturer of farm Produce in Europe . He is a graduate from Oxford University and recently completed his management studies from wampum University. Through the combined experiences and expertise within our staffs, we have been ranked one of the best business investments and that we have developed close ties with staffs (clients) from IBM. We sometimes ask ourselves, if IBM staffs are interested with the Farm Products in our shelves, who else cant buy from us? We, therefore, introduce and welcome all of our esteemed customers including you to these new ranges of products.Finally, we acknowledge your time and essay in reading this letter and hopeful that you may share our good news to your close colleagues especially by showing them some of the attached business brochures accompanying this letter.Mr. George is available to ascertain the prior commitments and orders. inclose of any special arrangements or enquiries, our lines, are open and can also reach our Manager at 07-05-123456 anytime between 9 A.M to 8 P.M. Furt her contact details can be referenced from one of the brochures.We are grateful for your concern in our Business.SincerelyReferencesCommunications and media. (1974). Sydney London Angus Robertson.Source document

Organic Chemistry (Methamphetamine) Essay Example for Free

Organic Chemistry ( ice) EssayMethamphetamine was first synthesized from ephedrine in Japan in 1893 by chemist Nagai Nagayoshi. In 1919, crystallized rubbish was synthesized by Akira Ogata via reduction of ephedrine using red phosphorus and iodine.Synthesis is relatively simple, but entails risk with flammable and bitter chemicals, particularly the solvents used in extraction and purification therefore, illegitimate production is ofttimes discovered by fires and explosions caused by the improper handling of volatile or flammable solvents. Most of the necessary chemicals are quick available in household products or over-the-counter cold or allergy medicines. When illicitly produced, methamphetamine is commonly made by the reduction of ephedrine or pseudoephedrine. The maximum conversion rate for ephedrine and pseudoephedrine is 92%, although typically, illicit methamphetamine laboratories convert at a rate of 50% to 75%.Methamphetamine has been reported to add up naturally i n Acacia berlandieri, and possibly Acacia rigidula, trees that grow in West Texas. Methamphetamine and regular amphetamine were broad thought to be strictly human-synthesized, but Acacia trees contain these and numerous other psychoactive conglomerates (e.g., mescaline, nicotine, dimethyltryptamine), and the cogitate compound -phenethylamine is known to occur from numerous Acacia species.DiagramsHealth ConcernsPhysical effects can include anorexia, hyperactivity, dilated pupils, flushing, restlessness, dry mouth, headache, tachycardia, bradycardia, tachypnea, hypertension, hypotension, hyperthermia, diaphoresis, diarrhea, constipation, bleary vision, dizziness, twitching, insomnia, numbness, palpitations, arrhythmias, tremors, dry and/or itchy skin, acne, pallor, and with chronic and/or high doses, convulsions, heart attack, stroke, and death can occur. mental effects can include euphoria, anxiety, increase libido, alertness, concentration, energy, self-esteem, self-confidence, sociability, irritability, aggression, psychosomatic disorders, psychomotor agitation, grandiosity, hallucinations, excessive feelings of power and invincibility, repetitive and psychoneurotic behaviors, paranoia, and with chronic and/or high doses, amphetamine psychosis can occur.Methamphetamine use has a high linkup with depression and suicide as well as serious heart disease, amphetamine psychosis, anxiety and unwarranted behaviours. Methamphetamine also has a very high addiction risk. Methamphetamine also is neurotoxic and is associated with an increased risk of parkinsons disease. Methamphetamine abuse can cause neurotoxicity which is believed to be responsible for causing persisting cognitive deficits, such as memory, impaired attention and executive function. Over 20 percent of people accustom to methamphetamine develop a long-lasting psychosis resembling schizophrenia after stopping methamphetamine which persists for longer than 6 months and is often treatment resistant. Meth labs can also be fatal seeing as they often blow up. This is usually due to amateur chemists operating them. They can also give off pestilential fumes.Where It Is Commonly FoundMethamphetamine is FDA approved for use in children and adults under the trademark name Desoxyn. A generic version became available in April, 2010. It is prescribed as a treatment for ADHD and exogenous obesity, as well as off-label for the treatment of narcolepsy and treatment-resistant depression.Physical PropertiesFormula C10H15NMol. Mass 149.233g/molHalf-Life 9-12 hoursmetabolic process hepaticIUPAC NameN-methyl-1-phenylpropan-2-amineStructure Related To FunctionThe structure of this molecule is very much related its function. It closely mimics another molecule which stimulates the brain. This molecule fits the receptor site and therefore acts as a stimulant.Functional GroupsMethylAminoAromatic (Phenyl)

Investigation into customer service at Safeway Willerby Essay Example for Free

Investigation into guest service at Safeway Willerby EssayOn Monday the seventeenth of February my Business group went to the Safeway Super insert in Willerby to interview the client services man bestrider, Andy Bo course. This was good node service for us as it is a busy stash away and he gave up measure for us, and with in like manner been guests it was good that he ac sire byledged us.While we was at the fund we were going to carry reveal an oert and covert probe (see auxiliary 1) which look upons that we was to ask Andy Bostock some questions and we where going to carry out several observations throughout the stack away. This is where Safeway, Willerby is fit(p)The Safeway break in tries to ensure that all guests wants and regards ar catered for and they dupe such things as* Toilets* Florists* Photo affect* Cafe* Home entertainment department- which sells such things as CDs and TVs* Kosher food* In store banking* bakeshop* Meat* Fish* Fruit and Veg* The deli* Chilled* Italian* Beers, wine and spirits* Frozen Food* vigorousness and beauty* Lottery* Organic food* Passport moving-picture shows boothThe importance of node service to Safeway is that with the store dealing with 20-23 thousand people on a weekly basis it is alpha that they deal with severally customers calve outs and expectations. If this does non happen it bequeath mean that customers whitethorn go else where to a rival store. When virgin recruits start at Safeway they argon given(p) and induction talk which covers ein truth aspects of the job description. They atomic number 18 given fly the coop books to fill in and the management result check them to gift sure that they understand everything what is asked from them. They do non amaze off the job reading as everything they enquire to subsist is within the store so in that respect is no need for them to go some(prenominal)where else. The all off the job t falling is for managers and they whiteth orn need training in a new aspect of customer service or need re-training for example. They do non re-train their rung which path that they may non gain as oft k straightledge as they may need. This could be that they do non want to spend some(prenominal) property on retraining them, which in the long run is dreary because it depart mean that employees volition non know what they are doing and when customers pass a hassle may find it difficult to deal with them on the spot. Their training is from 12-16 weeks and they cover every aspect on what department that are going to work on. They only let their employees work on angiotensin converting enzyme department because it means that they know the department really easily and scum bag deal with every line, which comes up. This is a good point because all of their staff lead know everything some the department and depart work hard on it and make sure that all the work is through correctly. The bad point of doing this is that if a customer comes up to a member of staff who does non know anything closely the department which the customer wants information on it may annoy the customer terms they entrust want the problem dealt with speedily.Read moreCustomer Service InvestigationSafeway deal with any problems ardently as the al ways make sure that their is a spare employee to deal with the problem. Also if a customers comes up and asks them where something is within the store, they are trained to ask the customer whether they want them to way out them or declare them. This is because the customer may want to make some other purchases before they go to the item what they are looking for, and the thing what they are asking for may be at the other side of the store and it may annoy the customer if they are taken their before making other purchases because they give arrive at to go back on them selfs.When customers pay for their goods they halt a receipt and this has information which is rel evant to their purchases, still on the Safeway receipt it has the following information* The store opening magazines- this means that customer will be able to see the next time the store is open.* Who the customer services manager is- this means that if the customer has a problem they lowlife contact Andy Bostock as quickly as possible.* Who the till operator is- if you start a problem with something and so you can report to the customer services manager and they can then deal with the person or give them more training if needed.* Advertising the Safeway pickup- it is making customers aware(p) of the magazine so that they can pick it up.It as well has the date, time, address and tele address number at the bottom of the receipt. This is so customers know when they made the purchase and if their is a problem they can contact the store my mail or tele resound. (See supplement 2). This related to customer service because if the service what they charm is bad, the customer serv ices manager will know who did this and if they project d angiotensin converting enzyme this before they will be able to discipline them. The information what the customer begins on the receipt is Copernican to only to them merely to the customer service manager. If the machine breaks down it will mean that it will effect the customer-employee relations.The methods of payments what Safeway realize are cash, card and cheque. So this means what ever the customer wishes to pay with Safeway can deal with it. So this is good because if they only expect cash for example it will mean that if Safeway are not catering for all customers they will start to go elsewhere.Safeway do not protract a home delivery whether it will be by people doing it through the phone or via the Internet. This is because Safeway have never been interested in it and would rather spend their specie on spend in other things which will be more beneficial to the employees and customers. With other competing comp anies such as Sainsburys oblation this service it may be wise if they did look into it and if they did not charm many customers then obstruct doing it. It would make it easier for elderly people to order online or via the phone, this would excessively be beneficial for people that are in a wheelch give vent as it means that they do not have to leave their home.Safeway do not have any members of staff who are trained in dealing with foreign customers, as they do not usually get a lot of them. If Safeway did decide to train someone in this it will mean that it will give them a good reputation will foreign people for sagaciousness their needs.When a disabled customer comes into the store, Safeway make sure that they have all the assistance they need. They ask them if they would quantityised a member of staff to help them shop, which is like a personal shopper this is because for example if a wheelchair customer comes in and the can not r severally the top shelf for an item the personal shopper will be along side them to get the item. The cater for disabled customers by offering1. 6 Disabled put spaces at the bird-scarer of the car position so it doesnt mean that they have to travel far to get their.2. Have wide isles so that it is comfortable for wheelchairs to get through.3. They have special trolleys which are trolleys that can righteous fit into an electric wheelchair so it means that they can carry on obtain easily. They also offer smaller trolleys for their customer who have a disability.4. They have a disabled toilet at the calculate of the store.Safeway have realized that a lot of disabled people do come into the store, so they have made it easier for them to shop by offering these typewrites of services for the disabled customers to use.Safeway decided to no longer have the crche and make way for the home entertainment department this is because the home entertainment department will effect everyone as the crche will only effect people who are bringing in small tykeren. The crche also lost its popularity with customers and Safeway where losing bullion on it and it seemed the right derriere to put it because customers have to passing play through the whole store to get to the department.At the tills at the front of the store each one has a veer draw and this is easy for the staff to use as if they need change quickly they have access to it and it means that customers will not get distressed.Safeway make sure that they have adequate staffing levels at all times and they do this by knowing what they sold the same time last week and giving the employees the hours on the tills. For example on a Saturday morning they may take 10,000 so they will need more people on the tills to cater for all the customers, but on a Monday morning they may only take 1000 so they will not need to have all the tills on, they may only need active 4. When it was Christmas they gave their customers who where waiting in the cue extra mince pies which meant that they where offering a good customer service to all of their customers. Every department in the store has its own employees so if they is a promotion on alcohol for example it will mean that they will need more staff to get all the alcohol out onto the shop floor.They also have a night shift who work 10-7 which means that they get all of the stock from the stock dwell out for the morning and to make room for the delivery the next morning. This is good for the customers as they are getting the freshest products at any given time because as soon as it arrives it will be put out.When we looked at the stock room it was untidy which meant that it might be difficult for everyone to know where everything goes. They did not have a stock room manager, which for a store of that size is a bad thing, as not every member of staff is doing their job correctly. If a stock room manager was introduced it will improve the amount of damaged goods as well as improving the quality of the stock room. With their existence no stock room manager it will be made easier for the staff to steal products and whilst we was their he s caution that there were a lot of unsolved theft and that they lose a lot of capital in the Willerby store, and this could be the reason for this.They have eight cameras in the store and one main one on the alcohol department this is because this is the most common theft. This means that it is giving the customers a lot of bail and makes them olfaction more save when they are their and they also have a security guard who works six days a week. When they call code 50 over the tannoy all male members of staff go to the front of the store to stop the thief, this is because if their is more than one the security guard will not be able to deal with them. This is make to make the customers feel more safe when they are obtain at the store.Their health and safety procedures are gone through on the day they get their training. It is importan t that all staff know the health and safety procedure incase of an emergency such as a discount. When it was the firefighter strike they where given extra training which consisted of videos and leaflets what Safeway came up with to make sure that they where aware of everything what was going on. They also put persuadeers up in the staff room and in the stock room to always keep them aware of the dangers. They made sure that everything was double-checked to cover their backs. This was excellent customer service as they knew that fire fighters may not be able to get to the store incase of a fire, so they make sure that everything is checked for the safety of the customers.When the fire alarm goes off they can detect where about it is in the store and they will then go and see if it was set of deliberately or it was only when a prank, and if it was deliberately they will then evacuate the store. Safeways buildings are not insured so this means that with the bullion what they save t hey can invest into other things what will benefit the troupe. But if their is a fire within a store and it gets burnt down they will lose a lot of notes and last year two stores went down with fire and it meant that they got no money. So they have to take money from elsewhere. They also have a hazard book which employees fill in if they think there is a problem and this is checked everyday. It means that if there is a problem the management can deal with them quickly to benefit the customers and keep them safe.They have 1st aiders in the store all the time which means that if a problem does arise with a customer been injured they can deal with it quickly and correctly. The 1st aid facilities what are in the store are mainly for the employees not the customers.Safeway communicate with their customers by having the following things* Tannoys- if a child is lost for example they could tannoy the childs rise or guardian to come and pick them up* Leaflets advertise their special offer s- making the customers aware of what they have to offer. These usually come through the post box with the vindicate supplement newspaper what residents get. (see appendix 3)* Walkie-talkies between employees- they can contact each other if a problem comes up and can be easily dealt with.* Notice board- this informs the customers of any events coming up and what they are for.The ways in which Safeway assess and monitor the quality of customer service are that they use to have an rudiment card and this could recognize how much money a certain customer spends in Safeway over a period of time. It was a point scheme where if you spent over a amount of money you would get points which in the long run would mean that you will get offers and free things depending on how much money you have spent.They stopped doing this when a new board of director came in and said that it was a burn out of money and that money could be spent elsewhere. When we asked Andy on what he thought of it he said the same, and the money what would be saved in producing the cards could be spent on more productive things, but why does store cards work for other supermarkets such as Sainsburys and Tesco?ABC CardSafeway used to have mystery shoppers but then that stopped because a mystery shopper was not a admittedly reflection on the store as they have two mystery shoppers a month and the Willerby store gets 20-23 thousand customers a week. So the stopped doing this because they started to realize that it was not working.Safeway carried out a pile to get some feed back on what the customers though on the store and what the good and bad points. (see appendix 4) They check out was done by 60 people on Friday 5th April to Sunday 7th April. The survey covers the following things1. Hygiene2. Staff3. Checkouts4. Solutions to improving staff service5. Best in fresh6. Items which where of a poor quality7. Product and price8. Availability9. Who the shoppers are10. Where else they shop11. Suggestions for improvementThe survey is then analyzed by pointedness office and the management team up of the Willerby store and they will talk about the results and what they are going to do with them and how to make improvements. This is very good customer service because it is giving the customers a chance to express any opinions they may have of the store whether it is good or bad. Also if they do make a suggestion or say what they think and the next time they go in it is dealt with it will make the customers feel as if they have say on what goes on within the store.The customer services desk is at the front of the store as soon as you walk in, which means that it saves the customer walking through the store and hopefully the problem can be dealt with by the people at the customer services desk.Customer complaints are dealt with by either phone, letter of face to face. They do not offer an email service where they can directly email the store with any problems which may need looking at as email is one of the most common ways of communicating. If a customer does complain Any Bostock (customer services manager) will personally deal with the complaint this is because this time he will know that it is dealt with correctly and the other point is why has the customer complaint and what can be done for this customer complaint to come about again. If its a face to face problem he will go to the customer services desk and correct and ask the customer what the situation is and come to some compromise. If its on the phone, the customer services desk will try and deal with it then but if its a major problem Andy will take the call and deal with it appropriately. Then finally he will reply to any letter, which is sent to him regarding a customer complaint.The most common complaint is that customers are cueing to long at the tills. They try and deal with this by having enough staff to cover if there is a rush on and this is worked out by using the week before figures. If all t ills are on and customers are still kick the only way you can deal with them is by apologizing to them because their is nothing more you can do at that moment in time.They also had a suggestion box where customers could put in any suggestions or how the felt it would work better, but they had to stop doing this because it turned into a customer complaint box and they did not want this. Safeway need to come up with a new suggestion scheme as it is important for Safeway to understand what the customer wants and the best way is through suggestion schemes because it is easy to do and cheap to operate.Whilst I was at the store I carried out my own observations and I came up with the following results.The car park was shared with Iceland, Focus, Poundstretcher, Jonathan James, Francios and wickes. This meant that by having the store on a retail park it meant that customers could do other types of shop if they needed to. Safeway did have its owns trolley parks that where scattered around the car park, which meant that customers did not have to walk back with their trolley where ever they are parked because it if they are old, they will not want to be walking back to Safeway with their trolley if they are parked at the other side of the car park. early(a) benefits what the car park had where* 16 Child and parent parking spaces- these where directly outside the store so it a parent comes with a small child, the child is not running around the car park, they can just go straight into the store* 6 disabled parking spaces- These where next to the child and parent parking which are directly outside the store. Disabled people may find it had to walk across a big car park but with these parking spaces been their it is making it easier for them to cope. I personally feel 6 spaces is not enough, this is because quite a lot of retired people may be classed as disabled and they have the most free time as they do not have to go to work, so with expanding the parking spaces for the disabled they may create a new customer segment.* 2 Zebra crossings- These where going towards the front of the store where the entrances where. This is good customer service because if their is a lot of traffic and you can not make it across the road with the zebra crossings been their, it will make it easier for the customer.Safeway provide a variety of different trolleys for every type of customer. This is because if they have different types of trolleys it means that if customers only want a small shop their is small trolleys. The avail of Safeway trolleys are that you do not have to put a pound in, this is good because a customer may not have a pound coin in change and if they dint they would have to go and get it changed before they even started the shopping. With the trolleys not having a pound put in them it means that they could get stolen and this would mean a loss in profits for the company because each trolley costs about 50 to make. Also around the surrounding are a there is always trolleys just dumped because they is no need to return them back to Safeway. All the trolleys are kept under a shelter which means if it does rain the trolleys are still dry so the customers do not have to dry them down. Types of trolleys* Large trolleys* ordinary trolleys* Small trolleys* One seat baby trolleys* Two seat baby trolleys* One seat child trolleys* Two seat child trolleys* Wheelchair trolleys* BasketsThey also have a post box which is outside the store with a stamp machine inside the store (which was out of order), but the customer can also buy stamps from the confectionery desk which is next to the customer service desk. With Safeway selling stamps it means that if a customer wished to rouse somebody a birthday card they could get the stamp and post it all within the store. The post box is emptied several times a day to make sure that the post is delivered on time. along with stamp machine they where a phone card machine and a savings stamp machine. The phone card machine only sold BT Cellnet cards which meant that if customers wanted to get a different one they would have to go to the confectionery desk because they do not sell the cards at each till. This is bad customer service because they may just want to do all their shopping at formerly and if they have to go somewhere else in the store it may distress them. With the savings stamps this is a tract what customers can get and they can collect them over a period of time, usually up to Christmas so when it comes to do their Christmas shopping they will have an amount of money what they will spend. A savings folder is a good idea because if a customer is buying a stamp a week, you know that they are going to come back at Christmas and spend it and hopefully more to do their Christmas shopping.The toilets what Safeway have are1. Ladies2. Mens3. Disabled4. Baby ChangeThe toilets are at the front of the store which means that you can go to toilets before you start your shoppin g or after it, but if you go after shopping it will mean that you will have to leave you shopping unattended because their is no secure place where you can leave your shopping. When I went into the toilets I was not impressed with the standard of them, this is because as soon as I walked into them their was a smell which was very of putting and meant that I wanted to be as quick as possible. This is bad customer service because their was nothing done about it, if their was some sort of air conditioning in their it would make it easier.The floor was also very dirty and their was water all over the floor underneath the sink, which meant that the toilets are very rarely checked by the employees because in some toilets there is a sheet up to say when it was last checked and if there where any return. If the toilets are not checked regularly it may stop customers from using them because of the standard of them. When I went into the toilets their where a lot of damages like holes in the wall and their where no bins so people where just dropping their rubbish on the floor. This gave the toilets and overall tacky feel to it and I personally would not use them again. If the toilets are not better it may put customers of from using the store all together.The music of the store was aimed at the more older people, this is because this is their main target audience because you hardly get children or teenagers shopping in supermarkets. The music is controlled my head office which means that Safeway Willerby have no control which if the majority of customers are different from other stores they may wish to change the music slightly to make them come back. The music what they do play is very upbeat music, this is so that customers are feeling happy when they are shopping their.Whilst we where we was looking in the cheer department and we across and adult video which was on the second to bottom shelf which is easy for a small child to get hold of it. On the back of it had se xual images on it which meant that the child would be seeing them. This is very bad customer service because it is of adult content and its easy for the child to get hold of.On Safeways Website, the opening page is filled with information regarding a certain thing what is adventure so for example the thing what is happening this month is Mothers day, so the opening is filled with information regarding Mothers day. (see appendix 5). They also have special offers what is making the customers aware of, so that they can purchase them. This can be food related or just other items such as dry cleaning and photo processing. They also have a recipe of the week, which is described in great detail as well as all their other recipes what you can look at online. Their Website is excellent customer because it is giving potential customers a chance to see what is happening within Safeway, and it is offering advice on the recipes that the customers may wish to make. Their Website also includes* Store guide- this shows you where the nearest store is and how many miles away it is from your house.* Everything what is included in their stores from their specialized food to their service, which is not food related.* Company information- from the history of the company to the activities at the moment.* Drinks guide- this covers all the drinks from fizzy drinks to alcohol and expert advice is given. boilers suit Safeways Website is excellent because it covers all the information what you will need.Analysis of customer serviceI am now going to analyze what the advantage and injurys are of Safeway Willerby in terms of customer serviceAdvantagesDisadvantagesWith Safeway doing a survey it means that they are getting customer feedback which in the long run will benefit the company because with the results of the survey will they can improve the things what has gone wrong. There is no incentive of doing this and it is quite time consuming so the customers may rush it just to get throu gh it, so if an incentive was launched they may be able to get more accurate results.The majority of their staff where of a mature age which meant that they had more experience with customers so they would know what they want. Also with employing older people it means that the management team will know that they are not coming into work with a hangover and they know that they are going to work well and not let them down, with the experience they have with customers.The toilets where a major disadvantage to Safeway Willerby this is because of the overall standard of them was poor. This gives the impression that Safeway Willerby are unhygienic and care very little about the standard of their customer service. If an employee checked the toilets every morning and afternoon, it could improve the standard a bit and it would reassure the customers that something is been done about them.With the security guard working 6 days a week, customers will start to pick up on when he is not their an d they might try and get away with things such as theft. With him also working 6 days he will start to get tired and may not do his job properly. If another security guard was introduced it will mean that their is always a security guard in the store, this will assure the customers that they are safe with these security guards in operation.

Heart of Darkness vs Things Fall Apart Essay Example for Free

disembodied spirit of Darkness vs Things betide Apart Es offerHeart of Darkness and Things F all Apart show a variety of ways of depicting Africa in literature. In Heart of Darkness, Joseph Conrad shows the continent of Africa by means of the sterile perspective of the European sailors, who had a tendency to depict the indispensables of the land as tikes, and in response to that matter, Chinua Achebe wrote Things Fall Apart through the non-stereotypical depicting perspective of the natives of the land to show Afri female genital organs, non as savages or primitives, merely as members of a handed-down society. European prejudice is presented in a verifiable way in Heart of Darkness. The of import character of Heart of Darkness or assistant, Marlow, is a sailor who travels through Africa and describes the natives that he comes in get across with as savages. Marlow compares these different individualists to animals of some circumstantial nature or on the button to the wilderness of the jungle, respectively. There was a point in this novel where Marlows vision came in contact with a pit in the ground.He noticed that it was a pit made for the natives to go and lay in peace or in other words die. Marlow describes those natives that were there stating, Black shapes crouched, lay, sat amid the trees, leaning against the trunks, clinging to the earth in all attitudes of pain, abandonwork forcet, and despair they were nothing earthly presently, nothing but lightlessness shadows of disease and starvation One of these creatures rose to his hands and knees and went off on all fours towards the river to drink (Conrad 17).This descriptive portrayal shows the natives as shadows and nothing more than than mere black shapes and not as individuals or men who are simply however anxious(p). These men are no longer men, they countenance been stripped of all their characteristics which makes them human to dehumanizing characteristics where n angiotensin con verting enzyme can tell the difference of one dying man to another. None of the dying men are described by oneself, which makes it difficult for the reader to see where one man ends to where the individual begins. This creates an effect where these individuals look like eometric shapes and symbols of some sort.These depictions in which Marlow stated originates from a actually stereotypical horizon. The saying is that all Africans are made the like and one can not tell the difference amongst them even if much effort is applied. Similarly, there was an African man who was crawling to the river in bless to stub unwrap his thirst. The way he was crawling in general is very dehumanizing. To make the matter worse and more dramatic, he crawled on his hands and knees which is animal-like and very degrading.The man is described to be on all fours just to get a drink, but when looking towards the European side, there is no way in nirvana that theyd be described like that. None. On th e other hand, the European people would drink from a tap or maybe boil water from a well of some sort in order to have a refreshing drink. The natives are compared to animals of the wild when Marlow begins describing one of the workers on the ship. Marlow states, to look at him was as edifying as seeing a dog in a parody of breeches and a feather hat walking on his hind legs (Conrad 36).This worker simply shows that the savages who are the Africans have a possibility of being tamed because, He ought to have been clapping his hands and stamping his feet on the marge (Conrad 37). One can see that this man has been stripped of being a human being. He is now an animal, a dog, maybe, who is being trained to do some type of trick. From Marlows point of view he is palliate an animal and none the less, this man is pretending to be a civilized being. Marlow doesnt dot there though. He continues to downgrade this European man by describing him to be just like the natives on the land.All i n all, this is stereotypical. Furthermore, Marlow keeps his ball rolling by depicting the African natives as prehistoric and childly. He states, The prehistoric man was cursing us, praying to us, welcoming us who could tell? we glided past like phantoms, wonder and secretly appalled, as sane men would be before an enthusiastic outbreak in a mad house (Conrad 35). In the mind of Marlow, the natives are so primitive that they are in an aspect denied of having a language. Marlow sits there and begins to wonder who could tell? instead of making an effort to understand what the natives were saying out of their mouth.What can actually be inferred from this name is that, the natives were belike jumping up and down like a bunch of kindergarten students at recess or something similar to that. One cant really be sure, but in all Marlow didnt even try to grasp what the native Africans were saying probably because he felt that they were savages, or maybe their intellectual mindset wasnt as g reat and ordinary to the Europeans, or the native Africans didnt have anything reasonable to say.Joseph Conrad with respect and similarity to Marlow, may have chosen to not include a specific language probably because he was influenced by the European stereotypes of Africans. What can be inferred from this is that, the removal of a language suggests that the native Africans have nothing that is sophisticated enough to say that would be reasonable or important to add to the plot of the novel. In Heart of Darkness, the native Africans are very underdeveloped, just like a third world country would be, in order to have a control of language.Though, there are moments in which there is language which supports the native savage (Africans) at which this is the time a reader might even hear an African speak. Joseph Conrad uses a specific technique when he writes. He uses a limited exposure to the native Africans voices which tries to ignore anything that might remove stereotype well-nigh. In response to Joseph Conrad and the Europeans and their use of stereotypical depiction of Africans, Chinua Achebe, the author of Things Fall apart represent Africans in a humanizing and traditional society.The Igbo tribe goes against the European stereotype in Things Fall Apart. The main character or protagonist Okonkwo does not agree nor does he disagree with the European belief that is shown in the novel. He is described in the novel to be, a man of action, a man of war (Achebe 8). Okonkwo is a very honorable man in the Umofia village, even though he has a very displease streak which is of violent nature. With Okonkwos strength and inability to be feminine, he is afraid of anything that is of feminine nature. His on the whole life was dominated by fear, the fear of failure and of weakness.It was the fear of himself, lest he should be found to match his father. Even as a little boy, he resented his fathers failure and weakness. And so Okonkwo was ruled by one passion to hate e verything that his father Unoka had loved. One of those things was gentleness and another was idleness (Achebe 10). What can be inferred from this quote is that, this is probably why Okonkwo was always in need of something that was filled with action but he still didnt fashion idleness. With the combination of these two aspects, Okonkwo can not handle the outcome.Instead when strength is applied to this equation, Okonkwo is as good as can be. With this being said, this further supports the European stereotype as savage-like. When looking deeply into the details that Things Fall Apart display, one can notice the contrasting aspects amid Umofia and Okonkwo. Okonkwo doesnt have any respect for his wives. As an Igbo man, Okonkwo man-handles his wives and children without holding back. Noticing the tone at this point in the novel, one can see that it is very much common for Igbo men in general to scold the ripe bananas out of their wives and children, but at a certain time.Okonkwo man -handled his wife during Umofias Week of Peace. debacle your wives and children in order for them to have respect for you is one thing, but when one disobeys the traditional setting of the clans hebdomad of peace then drastic problems do arise. Okonkwo was not the man to stop beating somebody half-way through, not even for fear of a goddess. It was unheard-of to beat somebody during the sacred week (Achebe 19). Since Okonkwo felt as if he was the man on top of all and that he could do as it pleased him so, problems arose amongst himself and Umofia.The feminine force is his wife. And with that being noted, Okonkwo could not remove himself from his violent streak for even a week. retributive a week but when comparing this to the perspective of Heart of Darkness this form and lack of continence goes to the Europeans motive that Africans are savages. Towards the end of the novel, Okonkwo commits suicide by hanging himself. When the District Commissioner look at Okonkwos lifeless bod y, he states In the book which he planned to write The story of this man who had killed a messenger and hanged himself would make interesting reading.He had already chosen the title of the book, after much idea The Pacification of the Primitive Tribes of the Lower Niger (Achebe 117). What can be inferred from the title of the book is that the District Commissioner is prejudiced about the native Africans. In Heart of Darkness, Africans are also described as primitive, which shows that the Europeans stereotype is so vast that it is able to be used in two very separate and different works.All in all, in Heart of Darkness the Europeans notions was that all Africans are the same they are primitive, savages, and inhuman. In contrast to that stereotype, Things Fall Apart showed a traditional society, where the members are not inhuman. Unsatisfactorily, Okonkwo who is the protagonist of Things Fall Apart was not an effective representation of a civilized individual of a traditional society . But, he was an exceptional member of the society. And even though the stereotype of Africans has not been destroyed, it empowers the European beliefs.

Labour education crisis Essay Example for Free

Labour pedagogics crisis EssayThe objet dart who promised us, Education, education, education, as the main priority of his governing has failed again. Blair along with forever changing line up of education secretaries has again been branded a hazard to our children. The new crisis in hand for our Labour political sympathies evolves our youngsters within Primary education. The recent report has revealed that the number of children who can read and write properly has f exclusivelyen in the run tercet years, as almost 250,000 seven year olds are not hitting needed standards, for the second year running. In English only 75% have reached the required standards, leaving government hopes of 85% English pass rate for 11 year olds by 2002 in tatters. The report has shown three tenths of Primary school children are behind in reading from as young as seven. quaternity tenths our poor at writing, leading to one quarter of eleven year olds being classed as semi-literate tribal chie f school inspector Mr David bell has described the situation as disastrous and has said, I dont think we could by chance be happy with what primary schools are achieving. These chilling figures reported by Ofsted are causing business organisation amongst parents throughout the country. Although Mr Bell is claiming the route of this problem is collectable to the teachers and Heads of the schools. As it has been suggested that one in ten of our well teachers are weak, thats a figure yet over 2,000 that are only when not up to the job. If the leadership of the schools are weak what hope does it hold for our teachers? Although Heads are saying they are being used a scapegoats Mr Bell insists that they are to blame, They lack knowledge and skill. This standard is simply not adequate as the government has admitted. This has left other parties, including the Liberals suggesting an education reform and the Tories claming the situation has reached crisis level. Although PM Tony Blair has barely mentioned the report, and went ahead with a talking to on education standards. This new crisis has fallen into the hands of Estelle Morris successor Charles Clarke. The Education Secretary has been told by Ofsted the targets destiny for 2004 leave not be achievable.This will make his job even harder as situations are just being passed on with each new education secretary. Along with Primary education being seen as a shambles Ms Morris has left the problems of AS and A level system with Mr Clarke. After last years mark fixing fiasco new guide lines need to be set to contain this embarrassing situation recurring. That saw up to 4,194 candidates having their A-level grades increased in 2002. As well as the A-level sign situation causing problems it now seems that AS and A-level lecturers are unhappy with the system.They are calling for a reverse to a system such as the old one qualification of the A-level over two years. Suggesting that its simply too much for students . These measures come just two years after curriculum 2000 was introduced, bringing in the AS and A2 exams. Although now former chief inspector of England schools, Mr Tomlinson, has been asked to make a report suggesting ways of maintaining the A-levels standards and credibility. Universities are unhappy with a possible move to re-secure the A-level as they feel by keeping the name it will cause confusion.The A-level was first introduced in 1951 and has changed dramatically. This in turn effects what people feel constitutes as an A-level in standards they require, which worries the Universities. Who have also been affected by Labours education crisis due to the clearance procedure after the balls-up with A-level marking. The last thing on the agenda for Labour in terms of education is the staffing shortage in Primary and Senior schools. At the start of the academic year many school remained closed due to staffing shortages. And it appears this situation to is getting worse.As a sur vey for the field of study Association of Schoolmasters Union of Women Teacher suggested that around 63% of teachers have considered leaving their jobs within the past 5 years. And in another survey for the National Opinion Poll of 1,007 NASUWT members discovered that 30% felt that no political party had the right education policies. In conclusion it seams that all areas of or education system our in danger and have been effected, all that is left to say is good luck Charles Clarke, who now has the mammoth task of getting things on track. A job that both David Blunkett and Estelle Morris have failed to achieve.